Contact support
Booking problems, changes, payment questions: send it here and a real person picks it up. Most tickets are answered within one business day; anything blocking a pick-up gets priority.
- Have a booking? Include the reference (GC-XXXX-XXXX); it cuts the back-and-forth in half.
- At the desk right now? Say so in the subject. Desk-blocking issues jump the queue.
- General question? The FAQ or the community might be faster.
Prefer email? info@getcar.rentals.